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Privacy Policy

Last updated: January 2025

Your Privacy Matters

TapCo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our iOS keyboard extension and related services. We believe in transparency and want you to understand exactly what happens with your data.

Information We Process

Text Data

  • Text you choose to translate is processed through our translation service
  • Clipboard content is accessed only when you explicitly use the clipboard translation feature
  • We do not store or log the content you translate
  • Text is processed in real-time and immediately discarded after translation

Usage Analytics

  • Anonymous usage statistics (e.g., number of translations, languages used)
  • App performance metrics and crash reports
  • No personally identifiable information is collected

Account Information (Pro Users)

  • Email address for account management
  • Subscription status and payment information (processed by Apple)
  • Settings and preferences

How We Use Information

We use the information we process to:

  • Provide real-time translation services
  • Improve translation accuracy and quality
  • Maintain and improve app performance
  • Provide customer support
  • Send important service updates (Pro users)
  • Ensure compliance with our Terms of Service

Data Security

We implement industry-standard security measures to protect your information:

  • All data transmission is encrypted using TLS/SSL
  • No translation content is stored on our servers
  • Access to user data is strictly limited to authorized personnel
  • Regular security audits and updates
  • Compliance with Apple's iOS security guidelines

iOS Permissions

TapCo Keyboard requires certain permissions to function:

  • "Allow Full Access": Required for network connectivity to process translations
  • This permission allows the keyboard to send text to our translation service
  • We only transmit text that you explicitly choose to translate
  • You can revoke this permission at any time in iOS Settings

Your Rights

You have the right to:

  • Access information we have about your account
  • Request deletion of your account and associated data
  • Opt-out of marketing communications
  • Disable the keyboard extension at any time
  • Contact us with privacy concerns or questions

GDPR & CCPA Compliance: We comply with applicable data protection regulations including GDPR and CCPA. Users in the EU and California have additional rights regarding their personal data.

Third-Party Services

We use the following third-party services:

  • Apple App Store: For app distribution and payment processing
  • Translation API Services: For processing translation requests
  • Analytics Services: For anonymous usage statistics

We do not sell, trade, or otherwise transfer your information to third parties for marketing purposes.

Children's Privacy

TapCo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you through the app or via email (for Pro users).

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: tapco.key@gmail.com

Address: TapCo, MetaFuture Co., Ltd.